Policies & House Rules

Everything you need to know before your stay at Hideaway Resort.

Check-in & Check-out

Check-in 4:00 PM
Check-out 10:00 AM
Method Contactless — unique access code sent before arrival
Minimum Age Must be 21 or older to book

Payment Terms

A deposit is due at the time of booking. The remaining balance is due 21 days prior to your arrival date. A refundable damage deposit may also be required.

Cancellation Policy

60+ days before arrival

Full refund minus a $100 cancellation fee.

21–60 days before arrival

First installment (deposit) is forfeited.

Less than 21 days before arrival

Reservation is nonrefundable.

Pet Policy

Pets are not allowed during the summer season, except for ADA-certified service animals. During the off-peak season, pets may be permitted with prior approval and a pet fee. Please contact us before booking if you plan to bring a pet.

Smoking Policy

Smoking is prohibited inside all units. A $300 cleaning fee will be charged for any violations. Outdoor smoking areas are available.

Quiet Hours

Quiet hours are observed from 10:00 PM to 8:00 AM. Please be respectful of neighboring guests during these hours.

Boat Slips

Covered boat slips on our private dock are available for $15 per day. Contact us to reserve a slip for your stay.

Linens & Supplies

Towels, bed linens, and starter paper products are provided. For longer stays, guests should bring extra supplies. Please bring your own pool and beach towels.

Guest Support

Our local team is available by phone and text during your stay. For emergencies, a 24/7 helpline is available. Call us at (479) 364-6756 or email info@weekendermanagement.com.

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